{"id":892,"date":"2020-05-14T18:16:39","date_gmt":"2020-05-14T16:16:39","guid":{"rendered":"https:\/\/ecommerceferramenta.it\/toolbox\/frequently-asked-questions\/"},"modified":"2026-03-02T15:21:25","modified_gmt":"2026-03-02T14:21:25","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ecommerceferramenta.it\/en\/toolbox\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-22xu4u-cbe7a2f1856878737a4392372e5de615\">\n.flex_column.av-22xu4u-cbe7a2f1856878737a4392372e5de615{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-22xu4u-cbe7a2f1856878737a4392372e5de615 av_one_full  avia-builder-el-0  el_before_av_toggle_container  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-k69c4av2-65df9b27d4e0462f4b912e4b8174f946 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Frequently Asked Questions about the creation of your eCommerce Ferramenta website<\/h1>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k69c5ez1-a82066887721f13e168affdfd0416e12\">\n#top .togglecontainer.av-k69c5ez1-a82066887721f13e168affdfd0416e12 p.toggler.activeTitle{\ncolor:#ffffff;\nborder-color:#ffffff;\nbackground-color:#f40000;\n}\n#top .togglecontainer.av-k69c5ez1-a82066887721f13e168affdfd0416e12 p.toggler:not(.activeTitle):hover{\ncolor:#0a0a0a;\nbackground-color:#e2e2e2;\n}\n#top .togglecontainer.av-k69c5ez1-a82066887721f13e168affdfd0416e12 p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-k69c5ez1-a82066887721f13e168affdfd0416e12 p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#0a0a0a !important;\n}\n<\/style>\n<div  class='togglecontainer av-k69c5ez1-a82066887721f13e168affdfd0416e12 av-minimal-toggle  avia-builder-el-2  el_after_av_one_full  avia-builder-el-last  toggle_close_all hasCurrentStyle' >\n<section class='av_toggle_section av-1v7e7q-259f6214ce34151dcd7ceefb3daaaa44'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"Can I connect my hardware store software to the e-commerce system?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I connect my hardware store software to the e-commerce system?\" data-aria_expanded=\"Click to collapse: Can I connect my hardware store software to the e-commerce system?\">Can I connect my hardware store software to the e-commerce system?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>eCommerce Ferramenta can be safely connected to your company management system: you will just need to perform an analysis activity.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ikcvg-d3081a921a8d2c5991886d577a6ccb49'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"How do I upload items and images to my hardware  and tools e-commerce website?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How do I upload items and images to my hardware  and tools e-commerce website?\" data-aria_expanded=\"Click to collapse: How do I upload items and images to my hardware  and tools e-commerce website?\">How do I upload items and images to my hardware  and tools e-commerce website?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You&#8217;ll not have to bother about manually entering thousand items on your system, eCommerce Ferramenta does it for you: you&#8217;ll get your e-commerce website complete with catalogues and an automatic update service.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-nl97w-21d8d154c6416a2ef39c3a71e30b93af'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"Can I manage customised discounts for my clients?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I manage customised discounts for my clients?\" data-aria_expanded=\"Click to collapse: Can I manage customised discounts for my clients?\">Can I manage customised discounts for my clients?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Each client will have access to the platform and see his customised discount previously agreed with you.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1gqvse-a91fcac76ef7ce2da3a36244c3078aca'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"How can the user find my products through Google?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can the user find my products through Google?\" data-aria_expanded=\"Click to collapse: How can the user find my products through Google?\">How can the user find my products through Google?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Your eCommerce Ferramenta hardware and tools e-commerce website will be set up for search engine optimization, in order to be easily found by the users<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4qdpi-9617e296f46a22e3031b81e35229faf1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"How can I manage the shipments of my products?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can I manage the shipments of my products?\" data-aria_expanded=\"Click to collapse: How can I manage the shipments of my products?\">How can I manage the shipments of my products?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Shipments can be managed, even abroad, through various couriers: UPS \/ USPS \/ FedEx (or others, according to your needs and preferences).<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-8p2r0-2fba0fc65e303c64acfe8156da26087e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"Which payment methods can be integrated?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Which payment methods can be integrated?\" data-aria_expanded=\"Click to collapse: Which payment methods can be integrated?\">Which payment methods can be integrated?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><span class=\"gmail-tlid-translation gmail-translation\" lang=\"en\"><span class=\"gmail-\" title=\"\">It is possible to integrate any type of payment to the platform<\/span><\/span>\u00a0<span class=\"gmail-tlid-translation gmail-translation\" lang=\"en\"><span class=\"gmail-\" title=\"\">(Paypal, credit card, bank transfer, Amazon Pay etc.)<\/span><\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3a4ja-40fd7b01cde5bb642f0f26bb5e7d27aa'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"Is it possible to upload catalogues in PDF format?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is it possible to upload catalogues in PDF format?\" data-aria_expanded=\"Click to collapse: Is it possible to upload catalogues in PDF format?\">Is it possible to upload catalogues in PDF format?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Interactive PFD catalogues can be uploaded: customers can add a product to the cart by simply clicking on the related code.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-dcd4k-c12b1aa993746eab5adf3dc20bc7fbf9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"The catalogues\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: The catalogues\" data-aria_expanded=\"Click to collapse: The catalogues\">The catalogues<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>eCommerce Ferramenta offers you a portfolio of more than 100 catalogues of the top tools and professional equipment producers in the world, which can be uploaded and constantly kept updated on your e-Commerce website. We can even upload a catalogue which is not yet within our portfolio<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-d0wbg-a11e11b98e4dff6ac5447745c3a2c70d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"Meaning of B2B\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Meaning of B2B\" data-aria_expanded=\"Click to collapse: Meaning of B2B\">Meaning of B2B<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Business-to-business (B2B), also called B-to-B, is a form of transaction between businesses, such as one involving a manufacturer and wholesaler, or a wholesaler and a retailer. Business-to-business refers to business that is conducted between companies, rather than between a company and individual consumer.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1duz2-0334e5b127e0428f94ddec7c32e491f8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"Meaning of E-Procurement\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Meaning of E-Procurement\" data-aria_expanded=\"Click to collapse: Meaning of E-Procurement\">Meaning of E-Procurement<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>E- Procurement or &#8220;electronic supplying&#8221; is the acquisition of goods and services through the Internet, thanks to a set of rules that involve the use of various types of software and IT technologies.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-8xe4s-c3acb77351a7783e459b6edb8599468d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"Meaning of Punchout\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Meaning of Punchout\" data-aria_expanded=\"Click to collapse: Meaning of Punchout\">Meaning of Punchout<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Punchout is an interface that allows a direct connection between the supplier e-commerce website and the customer&#8217;s management system, encouraging the simplification of B2B purchasing processes.<\/p>\n<p>eCommerce Ferramenta is the punchout e-commerce solution designed for all those hardware stores that want to sell online both professional tools and equipment of the world&#8217;s leading producers and their own tailor-made products. Discover all the advantages of this complete and reliable solution.<\/p>\n<p>Set up your eCommerce website is very easy. The initial configuration is not necessary and, of course, we will take care of everything! The various catalogues available, the flexibility and the possibility of integration with the management system of each Reseller make eCommerce Ferramenta a powerful B2B and B2C tool that allows you to retain customers and immediately find new business opportunities.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":878,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"FAQ about eCommerce Ferramenta","_seopress_titles_desc":"FAQ on the creation of your e-commerce, connection to the cms, customised discounts, catalogues in PDF format, import catalogues directly from producers.","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"class_list":["post-892","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/pages\/892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/comments?post=892"}],"version-history":[{"count":7,"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/pages\/892\/revisions"}],"predecessor-version":[{"id":6969,"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/pages\/892\/revisions\/6969"}],"up":[{"embeddable":true,"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/pages\/878"}],"wp:attachment":[{"href":"https:\/\/ecommerceferramenta.it\/en\/wp-json\/wp\/v2\/media?parent=892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}